Tree Ornament

Due to the handcrafted nature of our work, we do not accept refund requests for any orders. By placing your customized order, you confirm that you have proofread and checked the message you entered. As hand lettering often introduces variations in spacing, size, and letter style, each piece is unique and cannot be returned or refunded. If you need help with your order please contact us. We are happy to help.

Orders are shipped from Rockville, MD, United States to anywhere in the world. For international customers, please note that you are responsible for all import charges.
As soon as your order ships, we will email you a tracking number so you can check the status of your shipment. Please note that we can only provide you with the same shipping updates listed on the carrier’s tracking page. Unfortunately,  we cannot guarantee delivery dates on behalf of any carriers. While our order processing times are on track, during busy times like holidays, our shipping partners might face challenges, leading to potential delays. We know they are doing their best to get shipments delivered as quickly as possible!